Tech Trouble? Call Tim. He'll Fix It.

Friendly, On-Call IT Help For Homes And Small Businesses Within 45 Miles Of Pella, Iowa. Remote, On-Site, By Phone Or Drop-Off.

Office building Laptop Server racks

Helping Homes And Businesses Within 45 Miles Of Pella, Iowa

  • Pella
  • Des Moines
  • Newton
  • Knoxville
  • Oskaloosa
  • Grinnell
Call Tim

If It Plugs In Or Connects, Tim Can Help With It

  • Laptop being repaired

    Slow Computers
    & Virus Cleanup

  • Wi-Fi router

    Wi-Fi &
    Network Problems

  • Files backed up to the cloud

    Email, Backups
    & Data Recovery

  • Security camera

    Security Cameras
    & Smart Home

Also: Printers And Scanners · Phones And Tablets · New Computer And Phone Setup · Microsoft 365 And Google Workspace · Websites And Domains · Ongoing IT For Businesses

Tim's service van

Fixed Remotely Or In Person

Tim at a repair desk

Tell Tim What's Wrong And He'll Pick The Easiest Way To Fix It.

  • Remote Fix Over The Internet
  • Tim Comes To You
  • Help Over The Phone
  • Drop-Off Or Pick-Up
Tell Tim What's Wrong

When You Call, You Get Me. Not A Call Center, Not A Ticket Number. One Local Person Who Knows Your Setup And Picks Up The Phone.

Tim
Owner, Tim The Website Guy

Why Pella Calls Tim

Whether It's One Laptop At Home Or Every Computer In Your Office, You Get The Same Patient, Local Help.

Call (833) 748-3489

A Real Local Person

One Certified, Experienced Tech Based In Pella. It's Really Tim.

Remote IT Help

Many Problems Can Be Fixed Over A Secure Connection, No Driving Needed.

Fast Response

Call Or Email And Hear Back Quickly, Seven Days A Week.

Clear Pricing

Flat Fees And Plans For Home Users. Monthly Plans For Businesses.

Business Down? Call Anyway

Tim Keeps Long Hours Every Day, Plus An Emergency Line For Businesses When Something Breaks After Hours.

Server
Call Now
  • Mon–Sat: 8AM–9PM
  • Sunday: 11AM–6PM
  • After-Hours Emergency Line
  • (833) 748-3489

Frequently Asked Pella IT Questions

Pella, Des Moines, Newton And Anywhere Within About 45 Miles Of Pella, Iowa. Remote And Phone Help Work From Anywhere.

Home Users Pay Simple Flat Fees: $20 By Phone Or $60 For A House Call. Businesses Can Choose A Monthly Plan That Covers Their Computers And Network. Ask For A Quote Before Any Work Starts.

Absolutely. Most People Who Call Aren't. Tim Will Walk You Through Everything In Plain English And Never Make You Feel Rushed.

Yes. Tim Only Connects When You Give Permission, You Can Watch Everything On Your Screen, And The Connection Ends When The Job Is Done.

Tim Offers A Satisfaction Guarantee. If You're Not Happy With The Fix, He'll Make It Right.

Yes. Monthly Plans Cover Ongoing Support, Updates, Backups And Email For Small Offices, Shops, Restaurants, Churches And Nonprofits.

A Phone Fix Is $20 Flat And A House Call Is $60 Flat. Bigger Jobs Are Quoted On Site Before Any Work Starts, So There Are No Surprises.

Yes. Tim Cleans Up Viruses And Malware And Gets Slow Computers Running Smoothly Again. Many Of These Fixes Can Be Done Remotely, So You Don't Even Have To Leave Home.

Personal Websites Start At $200 One Time And Business Websites Start At $600 One Time. Website Care, Which Covers Hosting And Updates, Is $10 A Month For Individuals And $50 A Month For Businesses. Larger Or Custom Websites Are Quoted Before Work Begins.

Tim Is Available 8AM To 9PM Monday Through Saturday And 11AM To 6PM On Sunday. Businesses Also Get An Emergency Line For Problems After Hours. Call (833) 748-3489.

What's Going On?

Tell Me A Little About The Problem So I Can Come Prepared. Rather Talk? Call (833) 748-3489.

I'll create a request and email Tim the details.
Network switch with cables