For Businesses
One-Time Help
When something breaks and your team needs it handled.
$125/hour
- Break-fixVisit or remote support.
- HourlyPriced by time spent fixing the issue.
Business IT Support
Small Business IT Support In Pella, Iowa.
One local person who knows your setup and picks up the phone. Get help when something breaks, or sign up for monthly support so it breaks less.
Ways To Work Together
Pay for help when you need it, or get ongoing support for your team.
For Businesses
Managed Support
Ongoing support across your people, devices and everyday IT.
$110/user/month
- 4 user minimumMinimum plan size.
- PredictableMonthly support pricing per user.
For Businesses
After-Hours Emergency Line
When something breaks after hours, call anyway.
- After hoursA real person, not a call center.
For Businesses
Website Care
Hosting, updates and changes handled so your site never goes stale.
$50/month
- Matches your ITOne point of contact for IT and your website.
Built For Small Offices
Monthly plans cover ongoing support, updates, backups and email for small offices, shops, restaurants, churches and nonprofits. You get one certified, experienced tech based in Pella who knows your setup, not a call center and not a ticket number.
Complex jobs are quoted on site before work begins. See every rate on the pricing page.
Serving Pella And Nearby
Tim is based in Pella and works within about 45 miles, including Des Moines, Newton, Knoxville, Oskaloosa and Grinnell. Phone and remote help work from anywhere. Hours are 8AM to 9PM Monday through Saturday and 11AM to 6PM on Sunday.
Common Questions
What does Managed Support include?
Ongoing support, updates, backups and email for your team. It is $110 per user per month with a 4 user minimum.
Do you offer one-time business help?
Yes. One-time business help is $125 an hour, priced by the time spent fixing the issue.
What if something breaks after hours?
Tim keeps long hours every day, plus an emergency line for businesses when something breaks after hours. Call (833) 748-3489.
Business down? Call Tim at (833) 748-3489 or send him a message.